Peter Drucker
Peter Drucker's The Five Most Important Questions Self Assessment Tool
Participant workbook
Ingenaaid Engels 2010 3e druk 9780470531211Verwachte levertijd ongeveer 8 werkdagen
Samenvatting
De 'Participant Workbook' is gebaseerd op Peter F. Drucker's vijf belangrijkste vragen en is geworteld in zijn managementfilosofieën. Deze transformatie-tool biedt leiders een belangrijk hulpmiddel voor een beter begrip van hun organisatie en zichzelf. Door te werken met het Participant Workbook zullen leiders het inzicht krijgen dat nodig is om resultaten te plannen, van klanten en cliënten te leren en buitengewone prestaties te bereiken.
Specificaties
ISBN13:9780470531211
Trefwoorden:leiderschap, persoonlijke effectiviteit
Taal:Engels
Bindwijze:ingenaaid
Aantal pagina's:128
Uitgever:Jossey Bass
Druk:3
Verschijningsdatum:8-11-2011
Hoofdrubriek:Persoonlijke effectiviteit
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
Foreword (Frances Hesselbein)
About Peter F Drucker
How to Use This Workbook
Self-Assessment: The First Action Requirement of Leadership
Question 1: What Is Our Mission?
Worksheet 11: What Is Our Current Mission?
Worksheet 12: Does Our Mission Need to Be Revisited?
Worksheet 13: What Are the Emerging Trends That Will Have the Greatest Impact?
Worksheet 14: What Are Our Opportunities?
Question 2: Who Is Our Customer?
Worksheet 21: Who Are Our Primary and Supporting Customers?
Worksheet 22: How Will Our Customers Change?
Worksheet 23: Are We Serving the Right Customers?
Question 3: What Does the Customer Value?
Worksheet 31: What Do Our Customers Value?
Worksheet 32: What Knowledge Do We Need to Gain from Our Customers?
Worksheet 33: How Will We Gather Information?
Question 4: What Are Our Results?
Worksheet 41: How Do We Defi ne Results?
Worksheet 42: How Do We Measure Results?
Worksheet 43: How Can We Improve Our Performance?
Question 5: What Is Our Plan?
Worksheet 51: What Is Our Mission?
Worksheet 52: What Are Our Goals?
Worksheet 53: What Is Our Plan to Achieve Results for the Organization?
Worksheet 54: How Will We Communicate Our Mission, Plan, and Results?
Afterword
Glossary of Terms
Notes
About Frances Hesselbein
Acknowledgments
About Peter F Drucker
How to Use This Workbook
Self-Assessment: The First Action Requirement of Leadership
Question 1: What Is Our Mission?
Worksheet 11: What Is Our Current Mission?
Worksheet 12: Does Our Mission Need to Be Revisited?
Worksheet 13: What Are the Emerging Trends That Will Have the Greatest Impact?
Worksheet 14: What Are Our Opportunities?
Question 2: Who Is Our Customer?
Worksheet 21: Who Are Our Primary and Supporting Customers?
Worksheet 22: How Will Our Customers Change?
Worksheet 23: Are We Serving the Right Customers?
Question 3: What Does the Customer Value?
Worksheet 31: What Do Our Customers Value?
Worksheet 32: What Knowledge Do We Need to Gain from Our Customers?
Worksheet 33: How Will We Gather Information?
Question 4: What Are Our Results?
Worksheet 41: How Do We Defi ne Results?
Worksheet 42: How Do We Measure Results?
Worksheet 43: How Can We Improve Our Performance?
Question 5: What Is Our Plan?
Worksheet 51: What Is Our Mission?
Worksheet 52: What Are Our Goals?
Worksheet 53: What Is Our Plan to Achieve Results for the Organization?
Worksheet 54: How Will We Communicate Our Mission, Plan, and Results?
Afterword
Glossary of Terms
Notes
About Frances Hesselbein
Acknowledgments
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan