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Provides 236 tested model letters covering every conceivable aspect of your job–– from recommending a student to dealing with student behavior, from expressing condolences to making a complaint–– all conveniently organized into ten sections, from "Effective Recommendations" (20 letters, positive and negative) and "Dealing with Illness & Death" (22 letters), to "Handling Job–Related Issues" (20 letters) and Expressing Thanks & Appreciation" (31 letters). Meer
Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patient’s account. Meer
Elementary and secondary school administrators will appreciate this comprehensive, ready–to–use staff development activities program that integrates in–service training, supervision, and evaluation. Meer
For courses in Business Ethics.
Build business ethics expertise through application.
Business Ethics as Rational Choice focuses on building decision-making skills so that readers can arrive at, and defend, personal or company decisions in an objective, and convincing, manner. Meer
You Can Become a World-Class Negotiator–and Achieve Consistently Superior Outcomes!
• The truth about how to negotiate over the Internet and email successfully
• The truth about being ready to negotiate on a moment’s notice
• The truth about negotiating with people you dislike or distrust
Simply the best thinking
the truth and nothing but the truth
This book reveals 46 PROVEN NEGOTIATION PRINCIPLES and bite-size, easy-to-use techniques that work. Meer
Prescriptive analytics is more directly linked to successful decision-making than any other form of business analytics. It can help you systematically sort through your choices to optimise decisions, respond to new opportunities and risks with precision, and continually reflect new information into your decisioning process. Meer
In The Agile Guide to Business Analysis and Planning, Howard Podeswa walks students through an integrated case study project from inception through to completion, offering detailed, step-by-step guidance for performing analysis across the entire agile lifecycle. Meer
Today, an increasing number of researchers, citizens, politicians, civil organizations, activists, and corporations are concerned with questions such as: Can the financial rationality of firms be constrained by social concerns? Meer
"How can I keep knowledge from walking out the door when employees leave?"
This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Meer
With over 30 years experience as a management teacher and consultant, Mike Pidd provides the tools for thinking that will help us to think through the consequences of decisions before we act. Meer
The approach known as Diversity Management, is about managing the increasing diversity of issues that confront us. It is a response to the ever growing number of approaches more models, more methodologies and more theories developed to tackle those issues. Meer
Managing Risk in Nonprofit Organizations explains and defines risk management, especially as it applies to nonprofits. It provides comprehensive guidance on such topics as identifying risk, prioritising risk, selecting appropriate risk management techniques, implementing risk management techniques, monitoring risk management, and financing. Meer
"Lilyan Wilder has trained more broadcasters, politicians, and business executives than anybody." – Charles Osgood, Anchor, CBS News Sunday Morning. Meer
A comprehensive guide to quality improvement from the leading expert in information and data warehouse quality.
Each year, companies lose millions as a result of inaccurate and missing data in their operational databases. Meer
Praise for Practical Negotiating: Tools, Tactics & Techniques
"Practical Negotiating is an innovative, resourceful, and–as its name implies–practical guide to the art and science of negotiating. Meer
Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks ′Lacity, and Willcocks have shown us again why they are the world′s leading IT outsourcing gurus. Meer
Want to make your workplace more sustainable, get ahead in your career and improve your reputation?
Want to help your company or organisation save money, boost profits and improve its brand? Meer
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