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Geschreven door Shahrokh Nikou

Albert Plugge Shahrokh Nikou
Digitalisation of Global Business Services
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The concept of Global Business Services (GBS) is well recognised and researched by both scholars and practitioners. However, the complexity of applying GBS has been the subject of various critiques due to its effect on firms’ business processes, service portfolio and provisioning of in-house as well as outsourced services. Meer

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