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As is often the case, the preface is the last task to be finished during the preparation of a large volume such as you are now holding. The first task, obtaining approval for a symposium on the industrial applications, now seems a long time ago. Meer
We've all got one; even the best ones aren't always easy to get on with; the worst ones can make life hell. Bosses. It's time to manage them back.
How to Manage your Boss
is the user's guide to getting the best from your manager. Meer
Know What You’re FOR details an effective growth strategy for businesses and nonprofits by closing the gap between two simple questions: What do you want to be known FOR? Meer
With the widespread transformation of information into digital form throughout society – firms and organisations are embracing this development to adopt multiple types of IT to increase internal efficiency and to achieve external visibility and effectiveness – we have now reached a position where there is data in abundance and the challenge is to manage and make use of it fully. Meer
This book concentrates on providing technical tools to make the user of Multiple Criteria Decision Making (MCDM) methodologies independent of bulky optimization computations. Meer
The authors offer an approach to leadership practice which is more appropriate for the challenges of today's digitally networked economy. They conclude that, contrary to popular opinion, the practices proposed are not provoked by leadership education as they are evoked from a deep emotional feel for leading and leadership. Meer
So what is a member-owned business? What does it look like? How can we distinguish it from an investor-owned business? The crucial distinction is between a business that is people-centred, and one that is money-centred. Meer
Keep them coming back for more
Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Meer
Network your way to personal and professional success.
Whether you are going after your dream job, branching out and starting your own business or you simply want to meet new people, Brilliant Networking is your stepping stone to raising your profile in all aspects of life. Meer
You’ll wonder how you ever managed without it…
Every manager wants to be brilliant, to be the best they can be, to be successful and respected and to do the right thing in the right situation. Meer
‘This is the best kind of “how-to” book. It gives you insights as well as techniques, helping you to understand how people listen, how to connect with your audience and how to be compellingly persuasive. Meer
In Building a Successful Family Business Board , the authors show why private firms need the in-depth expertise and objective feedback that a well-chosen board, including qualified independent directors, can provide, and demonstrates how owners and directors can work together to ensure a long and profitable life for the firm. Meer
Understanding how genetic and environmental differences influence people's characters allows leaders as different as Ghandi and Margaret Thatcher to be influential in their own way. Meer
This book identifies the pitfalls of applying precautionary strategies to high-stakes risks that have already become entrenched. Precaution must be applied on a precautionary basis, considering alternative paths to progress that maintain natural risk levels. Meer
A rigorous analysis of the implications of leadership being seen literally or metaphorically as a performance. The book introduces a framework which examines the performance of leadership through the dimensions of enactment, narrative and audience, focusing throughout on the ways in which managers can apply these ideas in their own leadership. Meer
Questions of company governance have been examined over the years, but this has generally been in areas concerning shareholders. Meanwhile the management team and board of directors remain comparatively unexplored. Meer
Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience. Meer
Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. Meer
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